Why didn't I get my old passport returned?

Asked by: Kaley Heathcote  |  Last update: October 11, 2022
Score: 4.1/5 (36 votes)

If they do not arrive after a couple of weeks, please contact the National Passport Information Center by calling 1-877-487-2778 toll free. Automated Passport Information is available 24 hours a day, 7 days a week. You can speak with a representative Monday-Friday, 8 a.m. to 10 p.m., EST, excluding federal holidays.

How long does it take to get old passport returned?

Routine processing is 7 to 10 weeks and expedite processing (for an additional $60) is 4 to 6 weeks. Our processing times begin the day we receive your application at a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility.

When you send your old passport in do you get it back?

I'm renewing my passport. Do I get the old one back? Yes, the Passport Agency will return the old, cancelled passport to you although it may be sent separately from your new passport. It is a good idea to keep it in a safe place as it is considered proof of your U.S. citizenship.

How long does it take to get my old passport back after renewal?

Passport processing times vary — you can expect to wait between eight to 11 weeks for routine processing and five to seven weeks if you go the expedited route, according to the State Department website.

How do I check the status of my passport application?

Check Your Passport Status by Phone

You can call the National Passport Information Center at 1-877-487-2778 or 1-888-874-7793 (TDD/TTY) to check on your status. The center is open Monday through Friday from 8 a.m. to 10 p.m., Eastern Time, excluding federal holidays.

When Renewing A Passport, Always Get The Old One Back!

32 related questions found

Do I get my old passport back UK?

Your previous passport will be returned to you. You'll be able to use the visa if you carry both passports.

Can I still use my old passport while waiting for a new one?

Use your old passport and you will be able to travel anywhere as long as there is 6 months validity remaining. Might be different for each country. In the US they take your old passport while processing the new one. They send both to you, but the old one has holes punched in it to invalidate it.

What happens if passport is returned?

A: As your passport has been returned undelivered, we request you to contact the respective RPO and submit an application so that the passport may be dispatched again. Please also enclose the proof of the present address along with the application.

What happens if you don't receive your passport?

The first step is to call and make an appointment with the emergency passport service. Call 1 877-487-2778 or 1 888 874-7793 Monday to Friday from 8 a.m. to 5 p.m., Saturday 10 a.m. to 3 p.m. Eastern Time.

What happens if I don't collect my passport?

There is a 4-day collection window for your passport collection. If you fail to collect your passport within 4 days from your appointment date, your passport will be returned to ICA Building. You will not be able to make another appointment for collection at post offices.

Where can I follow up my passport delivery?

You can send an email to [email protected] or you may call our customer care hotline at +632 8854 2100 every Monday to Saturday from 8:00 AM – 5:00 PM except holidays.

Do I need to send my old passport back when renewing online?

Your old passport is one of the supporting documents needed to carry out your passport renewal. You will therefore need to send it back to the Passport Office as part of the renewal process.

How long should I have left on my passport?

Rules state that your passport should be valid for at least 30 days from the date of exit, but it's recommended that you have at least six months on your passport before it expires.

Can you travel while your passport is being renewed?

Answer: As an American citizen, you are now required to leave and return to the United States with a valid U.S. passport. You cannot travel while your U.S. passport application is still in pending or in process.

How long does it take for old UK passport to be returned?

Allow up to 10 weeks to receive your passport.

How long does home office take to return passport?

If you are eligible to use the form, you will usually receive your documents back within 10 working days.

How long does it take to get supporting documents back from UK passport office?

If you're eligible, you'll usually get your documents back within 10 working days.

How long do I need left on my passport to travel to Spain?

Your passport must be: issued less than 10 years before the date you enter the country (check the 'date of issue') valid for at least 3 months after the day you plan to leave (check the 'expiry date')

What do I do if my passport doesn't arrive in time UK?

Call the passport advice line on 0300 222 0000.

Can you still use red passport?

Thousands of people have still been able to use their red passports, however, if they're in date. But due to changes in rules around expiry dates, passports are now only valid for 10 years exactly - additional months are no longer valid.

What should I do with my old passport?

At the time of renewing your passport, you're supposed to submit your old passport with the other supporting documents for processing. Your old passport will then be stamped as “cancelled” and returned back along with the new passport.

How do I renew my passport without sending my old one?

Here you would need to submit:
  1. Proof of U.S. citizenship.
  2. Copy of valid photo ID.
  3. DS-11 New passport application.
  4. 2 original letters of authorization allowing Swift to submit your renewal documents on your behalf.
  5. Passport-type photo.
  6. Proof of departure.

How do I follow up on AIR21?

How do I follow up? application or call hotline: +632 8234 3488. AIR21.

What courier company delivers passports?

TNT, which is owned by FedEx, has an exclusive contract to deliver travel documents for the UK Passport Office.

How do I know if my passport is ready for collections?

Applicants who would like to check on their passport application status can do so by logging in to MyICA. Applicants will receive an email or a pink notification card from ICA when their passport is ready, and may proceed to ICA Building or designated post offices for collection thereafter.